Dental Treatment and COVID-19

Dear Patients,

On 25th March 2020 Sara Hurley (Chief Dental Officer England) and Matt Neligan (Director of Primary Care and System transformation) released their latest statement on the rapidly developing COVID-19 pandemic.

We would like to update you on how this will affect our service provision at Dentalcare Group. The guidance is clear that all routine, non-urgent dental care, including orthodontic treatments must be deferred until advised otherwise. We are still here to support you and your dental needs through this unprecedented time.

We want to take this opportunity to reassure all our patients that we take the spread of the COVID-19 in the UK very seriously. The health and safety of our patients, staff and visitors to our dental practice is our main priority.

Here at Dentalcare Group we will be providing all our patients with a remote service during normal working hours. Our dentists will perform telephone triaging for: advice; analgesia; and antimicrobials (if appropriate) . We will not be able to see you at the practice.

If it is not possible to manage your symptoms remotely, you will have to be referred to a Local Urgent Dental Care Centre. Details of these are currently being established in our area and we will update you as soon as we have further information.

We will use our best professional judgement in the triaging process and work collaboratively with our Local Urgent Care system, possibly volunteering our expertise where necessary to help meet the demands imposed on this new emergency service.

Please click below for our regular updates:

www.facebook.com/DentalcareGroupUK

www.instagram.com/dentalcare_group

You can also check the following websites for further advice:

www.gov.uk/coronavirus

https://www.nhs.uk/conditions/coronavirus-covid-19

We would like to thank you for your support and cooperation in the interest of our patient’s health and safety. We will closely monitor this situation and will update all patients accordingly.

Stay safe.
Kind Regards,
Dentalcare Group Team

Private & NHS dentistry for the whole family in Hook

At Dentalcare Hook, our priority is in providing the very best dental care for you and your family. We offer a wide range of NHS and private services including general dentistry, dental hygiene, cosmetic dentistry and emergency appointments.

 

We welcome new NHS and private patients.

Welcome to Dentalcare Hook

We look forward to welcoming you and providing you with a dedicated service.

We like to get to know you so that we can work with you to protect the health of your teeth and gums as well as helping you to achieve the smile of your dreams.

Whether you’re looking for a general check-up, have specific concerns about your teeth, or want to make a big change to your smile, we can help. Our knowledgeable team are caring and friendly and will put you at your ease. We are passionate about dentistry and the health of our patients, so we continue to invest heavily in technology and our staff in order to provide you with the care that you deserve.

Dentalcare Hook patient reviews

The staff and dentists have been great over the years I've been treated.
I recently became a patient at this practise and as a "fearer" of dentist i can not recommend the staff here highly enough ..from receptionist to the dentist i couldn't have felt more relaxed. Everyone was so polite and informative and i've booked back in for regular check ups. Thank you very much to all staffread more
Just visited the hygienist yesterday morning 16.1.20. Best hygienist I’ve ever had.
Excellent service as always, polite receptionists, understanding Dentists ans a painless extraction, thank you. Highly recommended.
Good contact and customer service
Always good service an dental care
Lovely receptionist. She was very patient and kind as I filled out the form. I took my 9 year old and 4 year old this evening for a check up. The dentist was brilliant made us all feel very relaxed. Kind atmosphere. So much so my boys cant wait to go back😄Many thanks to you all.read more
Excellent service from start to finish. Booked online and appointment was quickly organised. The dentist I saw was excellent and extremely professional and very caring. The reception staff and nurse were very professional and polite. I would definitely recommend this practice.read more
Dental care has always been a good dentist for myself. Have always been efficient when I've needed an emergency appointment. I'm not great with dentists, a bit if a baby and they have always been reassuring and accomadating....read more
Fantastic local service. Professional staff and convenient out-of-office-time opening hours.
I have been using this dental practice for approximately 5/6 years now and honestly cannot fault the overall service that is given. The reception staff are always friendly and helpful and the dentists are excellent, my dentist takes time to explain exactly how my teeth are and if there is any treatment needed, she explains in detail, what needs to be done and if there are any alternatives. I had to have a crown replacement recently and the work was done very professionally and with the utmost care, I was extremely pleased with the result. The equipment used at this practice is of a good quality and I have never felt any pain or discomfort with any treatment I have received. Highly recommended.read more
I attended the Hook Dentalcare department today as an emergency as one of my rear teeth had broken off. I saw my usual dentist Julia and she talked me through the treatment as she was progressing and as I am not particularly fond of Dentists I found it very reassuring and it enabled me to manage extremely well. Julia is a fantastic Dentist and you couldn't have a more caring person to look after you.read more
A good positive experience, I would recommend this practice.
I have been using Dentalcare Hook for a few years now.The dentist I have (Bobby) is very warm and friendly and puts me at ease straight away. After the checkup I always get given a detailed explanation of the condition of my teeth and advice on what I need to do to keep them healthy.The practise itself is always very clean and the staff presentable.The only negative point is that I found out today that they have recently introduced this system whereby you have to fill in all your medical details on an iPad before you go in for your checkup. The reason for this is not clear as they already have all this information on their system from when I first registered so why they need it again I don't know. I couldn't remember the dosages of my medication so I ended up in a situation where the Receptionist was reading out the details from their system and relaying it to me so that I could input them onto this iPad. Seemed a bit ridiculous but the Receptionist was very good about it and made sure there was nobody else in Reception before she started reading out my medical record.Apart from that I would definitely recommend the practise especially if you are a nervous patient which I was originally.read more
I've been coming here for close to a year and have never had a bad experience. Dr Harman Dhillon is very patient and has impeccable chair-side manner. He explains everything in lame mans terms and doesn't speak over my head. Very efficient and no nonsense approach. Jane at reception is lovely. As are the other staff who are always helpful and polite.read more
Found the surgery staff to be very helpful. My dentist was very polite and professional. Brilliant treatment this morning and would definitely recommend. My daughter recommended this surgery to me and I'm glad she did. Well done!read more
Totally pain free filling and root canal work. Julia Price is a magician!
Brilliant experience every time from Bobby. Wouldn't hesitate to recommend them.
Dentalcare Hook are really helpful and professional - as a family we attend regularly and they are also excellent at emergency dentistry
Excellent, professional care, all completed on the same day I rang. Well done!
Julia Price was my dentist today. 10/04/2017. She is amazing. She made me feel as though my teeth were the only thing in the world that mattered to her. She validated my issues and explained exactly what the outcome goal was. Highly recommend going to see her!! read more
Very happy.My dentist is Julia Price is the best x
Friendly and decent dental care.
Best dentist ! Very happy !
This should be removed from your web page as itdoes actually commend Richard who left your Practice over a year ago now and you have since Cchanged your name. Meaning having not experienced your new teams expertise I reallyfeel this is not appropriate to continue usingMy name as a recommendation. Also as a matterof interest I did not give permission.VFHAMMONDread more
I'm so scared if dentists but here Im made comfortable and reassured I'll be fine
I go there every 15nt of January!!
best dentist ive ever been to would highly recomend
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Finance

We passionately believe that everyone should be able to access dental treatment when it is needed and when you want it. We aim to keep all our dental fees at a fair price, and we offer dental financing plans which allow you to spread the cost over monthly affordable payments.

We also offer 0% interest free finance so that you can access treatment immediately and pay no extra whilst working to your budget.

New patients

We welcome all new patients to our practice and whether you’re an NHS patient or private patient, you can look forward to experiencing the same level of high-quality, personalised care from our knowledgeable and caring staff.

We offer a wide range of dental treatments including general and cosmetic dentistry.

Our flexible appointment times includes early mornings, late afternoons and Saturday appointments.